Getting a bias error in ACT43750

Hi,
I have been working on ACT43750, After i power up getting a bias error. Without enabling anything, I have read the status register getting the register values as below
0x00 = 0x0D
0x01 = 0x00
0x02 = 0x00
0x03 = 0x00

And my output of the pins as follows
across BT50 and VD = 4.68
LSR = 4.9V
v12 = 11.87V
V50 = 28V
VG = 0.017V
GV5= 5V
comp pin = 1.059V
GSW = 0.001
GREF = 0.019V
PG = 0.003V
V5 = 4.995 V
NTC = 2.498 V
HSGU - <500mv
HSGD - <500mv
LSGU - 4.5V
LSGD - 4.5V

And my schematics

I made the following modifications: removed R363 and R377, and shorted R345 and R346 to tie ENG and ENCAL to GND. The ENTX pin is connected to an MCU GPIO (through SHDN_MAIN pin), which I am holding LOW. I also tried enabling the REGG block via software by setting the EN_REGG bit in register 0x08.Despite these changes, the Bias Error persists and VG remains stuck at 0.017 V.

Now, kindly help me to get VG = - 2.1V.

Regards,
Santhosh.

Could you please e-mail appsupport@qorvo.com stating your company name and location and someone will be in touch to help you resolve this issue. What PA are you trying to bias?

1 Like

Hi,
I have mailed to support about this on August 28, 2026, at 5:08 AM UTC. There’s no response from them. Is it possible to contact them in other ways…

Regards,
Santhosh

Sorry for the delay. Has anyone been in touch yet? What is your location?

Hi,
I’m from Jeanuvs located in Guindy, Chennai, India. And I got response from syambabu at the Indian branch. He said he would check and will update it soon.
Regards,
Santhosh.

OK. Thanks for the update.