Error: Can not connect to J-Link via USB


I am following the DWM1001 firmware user guide and trying to flash the factory image on DWM1001 using the DWM1001-DEV board. I followed all the steps given in the guide, however I am getting the following error: Error: Can not connect to J-Link via USB.

Could anyone please explain me what is this error about?


I know that on Mac I have to connect to the right USB port.
Please consider trying to change USB port.


Thanks for your reply. I think there was some issue with my laptop. I tried on another PC and it worked.