Cannot update the tags/anchors firmware

Hi, everything was working fine until I updated my android application. Now no anchors or tags are detected.
I tried to update the firmware with J-Flash Lite V7.92h, nRF52832_xxAA with DMW1001_PANS_R2.0.hex but J-Link says that there is “no probes connected via USB”.
USB port working well with other devices,
Windows 10 64 bits.

Any idea? Thanks!
Joan

Hi @Joan
check if your segger drivers are correctly installed.

Cheers
JK