This device cannot start (Code 10)

I am trying to connect a DWM1001 to an old laptop running windows XP to log data via USB.
J-LInk and Tera-Term installed ok and J-Link connects ok. The DWM1001 is configured as a tag. When connected it shows as JLink CDC UART Port (COM3) but has the status error “This device cannot start (Code 10)”.

I’ve tried downloading and installing several different drivers with JLInk but can’t get it to work.
Is it just that the DWM1001 won’t work in Windows XP?
Any help is appreciated.